Information you provide
The inquiry form receives your name, business email, company, target market, estimated quantity, reference links and project message. Account, shopping and support features may also generate account, order, delivery and correspondence records.
Provide only the information needed for the current request. Do not include full payment card details, passwords or unrelated sensitive information in an inquiry or public message.
Website operation and analytics
Session and preference records support sign-in, the shopping bag, language and currency choices. The website also keeps necessary access and security logs. Google Analytics is connected to help understand visits and page use.
Browser settings let you manage cookies and local storage; restricting them may affect sign-in, the shopping bag or saved preferences. External analytics services also process information under their own notices.
How information is used
Business information you submit is used to respond to inquiries, review specifications, prepare quotations, discuss orders and handle concerns. Operational information supports service maintenance, security and usage statistics.
Online support or AI-assisted replies may involve the relevant service processing conversation content. Following an external link such as WhatsApp takes you to a third-party platform with its own information practices.
Retention and service providers
Keeping business, order and correspondence records depends on follow-up, order fulfilment, support, security and applicable retention requirements. Contact the team with the relevant account or order if you need information about a particular record.
Hosting, communication, analytics and order-fulfilment services may process information needed for their role. The scope depends on the feature you use.
Contact and information requests
Use the contact form or WhatsApp +86 166 2000 9867 to request access to, correction of or deletion of relevant information. Explain the scope and provide a business email or order reference so the team can verify and handle the request under applicable requirements.
This notice may be updated as services change. Discuss additional data-handling requirements for a particular market or project before submitting the relevant material.